About The Opportunity

KingSett Capital is seeking a Junior IT Systems Administrator to join the Technology team. Reporting to the Director – Infrastructure & Cybersecurity, this role is responsible for technical assistance to users for IT infrastructure related issues reported to the helpdesk while keeping an eye on the IT security alerts. This role will appeal to you if you possess a true sense of ownership, take great pride in the quality of your work, and demonstrate integrity, humility, and respect in every interaction.

Location

Toronto

Role Responsibilities

  • Act as the primary point of contact for application and desktop support, delivering prompt customer service for technical issues and requests.
  • Provide technical support for application and hardware requests, including Windows OS, standard desktop applications and SAAS applications.
  • Guide users according to policies and procedures and develop solution articles to enable self-service for new or unresolved issues.
  • Analyze, document, and escalate critical requests and incidents to L2 Support Team.
  • Support the Office 365, Azure, and Intune services.
  • Collaborate with the infrastructure team to address core infrastructure issues and perform preventative maintenance on critical systems including systems, and Network & Security matters.
  • Ensure the existing network and desktop environment is supported to meet operational needs.
  • Monitor and respond to the IT security alerts.
  • Ensure corporate laptops and desktops are deployed with up-to-date images in compliance with company policies and guidelines.
  • Assist with the hardware and licensing procurement process.
  • Conduct internal audits for audio and video equipment in meeting rooms.
  • Maintain sufficient hardware inventory.
  • Collaborate with the Director – Infrastructure & Cybersecurity on monthly account administration and reporting.
  • Apply consulting and relationship building skills while collaborating with all organizational levels, in a professional services environment.

Candidate Profile

  • Bachelor’s degree in computer science, Information Technology, system administration or related field.
  • 1-3 years of relevant work experience, preferably in systems administration and/or Azure administration.
  • Relevant technical certifications, such as ITIL or other qualifications would be an asset.
  • Knowledge of PowerShell scripting will be considered an asset.
  • Strong knowledge of IT hardware and systems, networking protocols, and SAAS Applications.
  • Excellent verbal and written communications skills, analytical and problem-solving skills.
  • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).

About KingSett Capital

KingSett Capital is a Canadian private equity real estate investment business which creates and co-invests in real estate investment solutions to deliver sustainable premium risk weighted returns. Founded in 2002, KingSett has $18 billion of assets under across its Growth, Income, Urban, Mortgage, Residential Development and Affordable Housing strategies. KingSett continues to seek further opportunities to invest in a wide range of real estate properties, developments, joint ventures and mortgage lending.

Application Process

If you are interested in this opportunity, kindly submit your resume in confidence via email Joseph Catricala <[email protected]> prior to 31st of Jan, 2025. Your resume should be in PDF format with “SYSTEMS ADMINISTRATOR” as the email’s subject.

KingSett Capital is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).